Collaboration and Identity Manager | London - Hybrid | £80 000 - £85 000Public sector organisation providing independent dispute resolution and consumer protection services across the UKI lead the strategy, design, delivery, and operational management of collaboration and identity services within a large, highly regulated public-sector organisation. My role ensures secure, reliable, and high-performing communication and identity platforms that support both internal users and external stakeholders.Working at the intersection of infrastructure, security, and user experience, I drive the adoption of modern cloud technologies while maintaining service stability and compliance with zero-trust security principles. I lead a specialist team of engineers, collaborate closely with architecture and business leadership, and contribute directly to enterprise technology strategy and service transformation.Key ResponsibilitiesLead the strategy, architecture, and implementation of enterprise collaboration and identity platforms across hybrid and cloud environmentsDrive adoption of zero‑trust security principles across identity and collaboration servicesDefine and deliver technology roadmaps (6–36 months) aligned with organisational and industry directionProvide technical leadership for complex system design,



service enhancements, and incident resolutionManage and develop a specialist team delivering high‑quality 3rd line support for critical servicesCollaborate with architecture, product, and business stakeholders to translate organisational needs into scalable technical solutionsBuild and maintain solid relationships with key technology vendors and service providersContribute to enterprise IT strategy, governance, and continuous improvement initiativesDeputise for the Head of Infrastructure & Operations when requiredTechnologies & DomainsMicrosoft 365 / Exchange OnlineMicrosoft TeamsIdentity & Access Management (IAM)Microsoft Purview Email EncryptionMailMarshal SMTPQuest Change ManagerCloud Security & Zero Trust ArchitectureITIL-based Service DeliveryLeadership & ImpactLead and mentor a team of platform engineers, building capability and ensuring service resilienceDeliver secure, scalable collaboration and identity services supporting critical organisational operationsDrive continuous improvement through architecture governance, service optimisation, and technology modernisationTranslate complex technical concepts into clear outcomes for business and executive stakeholders#J-18808-Ljbffr

📌 Collaboration & Identity Manager - £80,000 - £85,000 A Year (Toronto)
🏢 Public sector organisation
📍 Toronto