Lead automotive service operations in the Lower Mainland, BC, using team development and performance management to drive measurable results.
Applewood Auto Group Ltd. seeks an experienced Service Manager for a franchised automotive dealership. This position leads Service Advisors, Technicians, and support staff while improving service revenue, profitability, productivity, workflow, and customer retention. Success requires robust communication, organization, problem-solving, and business acumen.
Key Responsibilities: Coach and mentor Service Advisors, Technicians, and support staff
Maximize service revenue, profitability, productivity, and customer retention
Oversee daily operations, workflow, warranty administration, and dealership processes
Apply policies and procedures consistently during employee relations matters




Drive CSI performance and resolve customer concerns effectively
Requirements: Minimum three years managing automotive service in franchised dealerships
Proven success achieving financial and operational service targets
Understanding of dealership KPIs, warranty processes, and technician productivity
Ability to resolve conflict and foster team engagement
Excellent communication, organizational, and problem-solving skills
Bring automotive leadership, operational discipline, and customer service expertise to Applewood Auto Group’s Lower Mainland dealership operations.

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📌 Automotive Service Manager Lower Mainland (British Columbia)
🏢 Applewood Auto Group
📍 British Columbia