Lead global Ratings and Reviews strategy at lululemon in a hybrid role, combining ecommerce governance with product and systems thinking.
As Global Ratings and Reviews Manager, you will own this trust signal across digital experiences. You will shape collection, moderation, syndication, and activation while partnering with Product, Technology, Organic Search, Loyalty, Legal, and eComm teams. The role supports AI-powered discovery and commerce by structuring review content, data, and APIs for emerging experiences.
Key Responsibilities: Own global Ratings and Reviews strategy, roadmap, and performance
Scale collection, governance, moderation, and syndication across markets
Manage third-party platforms, vendors, and tooling evolution
Partner with Product and Technology on platform requirements




Turn review data into actionable roadmap insights
Requirements: Bachelor's degree or equivalent demonstrated expertise
Experience operating ecommerce Ratings and Reviews programs
Understanding of collection, moderation, and syndication workflows
Hands-on third-party platform implementation and vendor management experience
Solid cross-functional, data, governance, and systems thinking
Bring global program ownership, review ecosystem expertise, and digital product skills to lululemon's search and discovery organisation.

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📌 Global Ratings and Reviews Manager (British Columbia)
🏢 Lululemon
📍 British Columbia