Chief Retention & CX Architect - Remote (Quebec City)

Chief Retention & CX Architect - Remote (Quebec City)

09 Nov
|
KittySpout
|
Quebec City

09 Nov

KittySpout

Quebec City

KittySpout is a rapid-growing, 100% remote DTC brand with $50M+ revenue, expanding to $100M+. We’re hiring aRetention Leader to own lifecycle across two brands, drive lower churn, higher LTV, and revenue from email and SMS.
You will champion data-driven, hands-on strategies with Klaviyo and Loop, collaborating directly with the founder. You will manage weekly retention tests, lifecycle programs from welcome to VIP, and partner with agencies to optimize margins while protecting customer

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📌 Chief Retention & CX Architect - Remote (Quebec City)
🏢 KittySpout
📍 Quebec City

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