Shape Dynatrace observability capabilities at EDC through service ownership, enterprise strategy, and hybrid collaboration across Canadian locations.
As Observability Product Owner, you will own EDC’s Monitoring and Observability Foundation Service. You will translate architecture direction into roadmaps, backlogs, operating models, and measurable service outcomes. The role spans monitoring platforms, telemetry, Event Management, ITSM, ITOM, CMDB, vendors, and managed services.
Key Responsibilities: Own observability strategy, roadmap, governance, and service effectiveness
Advance logs, metrics, traces, dependencies, and application observability
Manage Dynatrace platform health, access, lifecycle, consumption, and costs
Define service performance using SLIs, SLOs, adoption, and value realization
Oversee vendors, licensing, contracts,



delivery scope, and escalations
Requirements: Seven years’ enterprise monitoring, observability, or IT operations experience
Degree or diploma in computer science, information systems, engineering, or related field
Product, service, or platform ownership experience with technical roadmaps
Experience integrating observability with ITSM, ITOM, and Event Management
Solid analytical, communication, facilitation, and stakeholder-management skills
Bring observability product ownership, Dynatrace expertise, and enterprise platform leadership to EDC’s Monitoring Foundation Service.

#J-18808-Ljbffr

📌 Observability Product Owner Dynatrace (Alberta)
🏢 Export Development Canada | Exportation et développement Canada
📍 Alberta