Shape client-focused digital solutions through service design and business transformation. This Toronto assignment supports ministry programs and services across Ontario.
The Product Lead will guide products from planning through implementation and continuous improvement. The Ministry of Labour, Immigration, Training and Skills Development values expertise in process improvement, change management, and digital platforms. The role also requires understanding accessibility requirements, including AODA and WCAG 2.0 AA.
Key Responsibilities: Identify process improvements and cutting-edge digital service solutions
Build partnerships, gather requirements, and achieve stakeholder consensus
Lead initiatives while managing competing priorities and timelines
Provide strategic advice on risks, performance, and service delivery




Support organizational change through presentations and workshops
Requirements: Experience managing digital products, programs, or business solutions
Knowledge of service design and business process improvement principles
Understanding of AODA and WCAG 2.0 AA accessibility requirements
Experience mentoring, coaching, and supporting team development
Ability to evaluate effectiveness and understand technical concepts
Bring service transformation, accessibility, and product leadership experience to digital solutions serving Ontario ministry clients.

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📌 Product Manager Service Transformation (Ontario)
🏢 Ministry of Labour, Immigration, Training and Skills Development
📍 Ontario