Our client is seeking a contract-based ServiceNow Subject Matter Expert to advise on the implementation of ServiceNow Vault capabilities (Code Signing, Data Discovery and Data Anonymization) and to strengthen platform security and access governance.

Acting as a trusted advisor to the ServiceNow platform team, the consultant will assess the current Vault implementation, define target-state patterns and standards, validate the approach through a proof of concept, and support the team through go-live, stabilization and knowledge transfer.

Duration: Till March 31, 2027 (option to extend)

Location: Hybrid – Ottawa ideally, may consider remote

Security Clearance: Enhanced Reliability or Secret (or eligible: 5+ years residency in Canada)

Responsibilities

Assess the current ServiceNow Vault implementation, including Adaptive Access and Field Level Encryption, and identify improvements

Define the target-state architecture, governance model and operating approach for Code Signing, Data Discovery and Data Anonymization

Develop reusable implementation patterns, standards and onboarding guidance for the platform team

Build and validate a proof of concept in a sandbox environment

Produce a gap analysis and phased implementation roadmap

Provide advisory support through implementation, go-live and stabilization,



including design reviews and troubleshooting

Assess ServiceNow access governance and privileged roles, and help define a Privileged Access Standard aligned with least-privilege principles

Run a production readiness assessment and deliver knowledge transfer sessions

Required Qualifications

7+ years of ServiceNow platform experience, with a focus on platform and application security

Hands-on experience designing and implementing ServiceNow Vault

Code Signing strategy, governance and implementation patterns

Data Discovery and sensitive data identification practices

Data Anonymization and non-production data management

ServiceNow identity and access management and secure platform practices

Understanding of security, compliance and risk management considerations

Solid troubleshooting, documentation and knowledge transfer skills

Preferred Qualifications
Experience with one or more of the following is an asset:

ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA)

ServiceNow Adaptive Access and Field Level Encryption

Privileged Access Management (PAM) programs

ServiceNow platform architecture and operational best practices

Nice-to-Have Experience

Public sector or broader public sector experience

#J-18808-Ljbffr

📌 ServiceNow SME – Platform Security & Vault (Quebec City)
🏢 Resonaite
📍 Quebec City