09 Nov
|
Delta Hotels and Resorts®
|
British Columbia
09 Nov
Delta Hotels and Resorts®
British Columbia
Lead strategic hotel operations in Whistler with Marriott service standards, revenue oversight, and guest experience leadership. This is a full-time management chance.
The Director of Operations leads property-wide Hotel Operations at Delta Hotels Whistler Village Suites. The position guides department heads across Front Office, Housekeeping, Food and Beverage, Recreation, and Engineering. Responsibilities include operational strategy, financial performance, employee satisfaction, owner relations, and brand initiative execution.
Key Responsibilities: Develop and execute operational strategies aligned with brand business strategy
Monitor sales performance, budgets, wages, and controllable expenses
Champion service standards across hotel leadership teams
Review guest feedback and resolve complaints
Set expectations and conduct performance appraisals for direct reports
Requirements: Two-year related degree and four years professional experience
Or four-year related bachelor's degree and two years experience
Experience in guest services, housekeeping, sales, or operations
Business Administration or Hotel and Restaurant Management education
Management experience within a related professional area
Direct Marriott hotel operations in Whistler through strategic planning, financial oversight, service leadership, and employee development.
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📌 Hotel Operations Director Whistler (British Columbia)
🏢 Delta Hotels and Resorts®
📍 British Columbia