Your Tasks

Lead country quality and compliance activities for products sold in Canada

Maintain the local QMS and author or approve BDF Canada SOPs, quality reports and controlled records

Oversee Canadian product release, stability and microbiological testing, deviations, OOS investigations and CAPA

Maintain Drug Establishment, medical-device and site licenses and support DIN/NHP registrations and launches

Approve DIN, NHP, cosmetic and medical-device labels; review claims and advertising materials when required

Lead cross-functional quality activities through coaching, collaboration and technical expertise.

Support product availability and coordinate with Planning, Purchasing, Customer Service, Finance, Sales, Packaging and Marketing

Serve as the point person for Canadian quality issues and advise the business on compliance matters

Assess, communicate, elevate and mitigate quality risks that may impact product quality, consumer safety, regulatory compliance or business continuity while maintaining alignment with cross-functional partners.

Supplier Management

Manage qualification and quality oversight of warehouses, QC consultants, external laboratories, PCs, 3PMs, distribution centres, carriers and VAS providers

Establish and maintain quality agreements with BDF Canada contractors and service providers

Audit external partners such as Accuristix, Harling and RD Labs and BDF manufacturing sites including BMP and BMM

Oversee VAS batch release and documentation, finished-goods release records and complaint investigations

Develop suppliers through re-audits and troubleshooting; initiate and verify effective CAPA

Reduce consulting costs by conducting external site audits directly where appropriate

Product Compliance

Manage medical-device lifecycle compliance and complaints

Conduct internal PC audits and support Hamburg with DEKRA medical-device audits

Maintain MSDS information and ensure regulatory documentation remains current

Collaborate with R&D; and Hamburg on claims support, compliance and product-launch requirements





Quality Management

Own and maintain the effectiveness of the Canadian Quality Management System through KPI monitoring, management review, quality planning, escalation management and continuous improvement activities.

Lead complaint trending, root-cause investigation, CAPA and PPM-reduction initiatives

Drive risk-based decision making through trend analysis, complaint monitoring, CAPA effectiveness reviews and management-review activities.

Conduct internal GMP training and support audit readiness

Execute and evaluate on-shelf store checks; drive corrective actions and complete monthly reporting

Manage MCS and Cal Labs Quality budgets for stability testing, microbiological testing and product release

Ensure local processes align with North America, Global Quality and applicable Canadian requirements

Maintain continuous readiness for Health Canada, corporate, customer and third-party inspections through effective Quality System oversight, internal audit programs and timely resolution of identified gaps

Ensure Quality Management System processes remain compliant, effective and aligned with North America, Global Quality and applicable Canadian regulatory requirements.

Manage interdepartmental relationships, deliverables, and stakeholders to achieve compliance and continuous improvement.

Your Profile

7+ years of related Quality or Regulatory Affairs experience in a regulated consumer-products environment

Strong knowledge of Canadian DIN, NHP, cosmetic and medical-device requirements

Strong knowledge of GMP, QMS, audits, complaints/ADRs, investigations, CAPA, change control and product release

University degree in a relevant technical discipline; Biology,



Engineering, Microbiology, Chemistry or related field preferred

Strong analytical, problem-solving, decision-making and communication skills

Strong project-management capability with strategic thinking and tactical focus

Detail-oriented team player who organizes multiple priorities with reliable follow-through

Strong oral and written communication; presents technical and regulatory information clearly

Ability to lead, facilitate and influence cross-functional decisions

Continuous-improvement mindset; resilient in energetic situations; English required, French an asset

Additional information
At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants – regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.

Beiersdorf North America - Recent Awards

Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025)

Winner of Comparably's Award for Best Company Work Life Balance (2025)

Winner of Comparably's Award for Best Company Culture (2023, 2024)

Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024)

Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025)

Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025)

Winner of Comparably's Award for Best CEO / General Manager (2020, 2024)

Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025)

Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025)

Winner of Comparably's Award for Best Company for Diversity (2022)

Check us out on Comparably: https://www.comparably.com/companies/beiersdorf

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📌 Senior Quality Manager (Quebec City)
🏢 Beiersdorf Group
📍 Quebec City