Lead Canada East retail operations from Laval, Quebec, using P&L; accountability and KPI management across a hybrid regional leadership role.
As Director Retail Operations & Strategic Partnerships, you oversee Eastern Canada locations and translate national strategy into consistent execution. You guide Regional and Branch Managers while connecting store performance with national retail leadership. The scope includes operational standards, financial results, customer experience, safety, and partnerships across Insurance, Fleet, and Dealership channels.
Key Responsibilities: Oversee retail operations across Canada East locations
Drive sales, margin, labor, satisfaction, and safety KPIs
Manage regional P&L;, forecasts, and corrective actions




Coach Regional and Branch Managers
Build strategic channel partnerships for growth
Requirements: Eight or more years leading multi-site retail operations
Regional P&L; management experience
Robust leadership and financial decision-making skills
English and French bilingual proficiency
Travel availability up to 40% with valid license
Bring regional retail leadership, financial discipline, and partnership-building expertise to Canada East operations based in Laval.

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📌 Regional Retail Operations Director (Quebec City)
🏢 PGW Auto Glass
📍 Quebec City