Team Manager (Online Casino Gaming Studio) (Burnaby)

Team Manager (Online Casino Gaming Studio) (Burnaby)

09 Nov
|
Evolution-66d6c4a
|
Burnaby

09 Nov

Evolution-66d6c4a

Burnaby

Team Manager (Online Casino Gaming Studio)Full-timeCompensation: CAD 55,000 - CAD 60,000 - yearlyEvolution is a world-leading developer and provider of products for the online casino industry. We develop, produce, market, and license fully integrated B2B Online Casino solutions to gaming operators. Since our founding in 2006, Evolution has grown into a global powerhouse, partnering with over 800 operators and employing more than 22,000 talented individuals in studios across Europe and North America.In Canada, our studios are located in Metro Vancouver, a thriving region known for its diverse talent pool and vibrant tech and creative industries.Our parent company is based in Sweden and listed on Nasdaq Stockholm with the ticker EVO.Key ResponsibilitiesLead by example and serve as the first point of contact for your teamCoach and develop subordinates through one-to-ones, feedback, and performance managementManage scheduling to ensure adequate headcount coverage for all operating tablesConduct training sessions and ensure correct skills development during BPA sessionsCommunicate all news, updates, and procedural changes to the team in a timely mannerParticipate in recruitment, training, and development of team membersPrepare, monitor, and report on team KPI data; create and execute monthly/quarterly improvement plansOrganize and lead team and individual meetingsReport to Senior Team Manager regarding team needs, changes,



and staffing issuesMaintain Team Managers Manual and other online resourcesProficiently use internal systems including Wiki, Jira, TTS, Slack, Smart Recruiters, NEVOS, EVO Learning, Evospace, and Studio DeskWhen assigned as manager on duty, work a minimum of 75% of shift time on the gaming floor, conduct regular floor walks, ensure compliance with workplace rules, and participate in table promotions and media campaignsComplete incident reports and assist employees with documentation as neededEnsure all procedural, legal, and disciplinary standards are followed and enforcedReport any non-compliance with company standards, procedures, or legal requirementsWork flexible shifts and hours as assignedObtain First Aid Level 1 certification (company sponsored)Essential QualificationsFluent English language proficiency with strong written and oral communication skillsProficiency with Microsoft Office and computer systemsKnowledge of casino gaming operations and proceduresFirst Aid Level 1 certification (or willingness to obtain)Preferred QualificationsPrevious managerial experience in hospitality, gaming, or related customer-facing industriesFluency in additional languages (Korean, Japanese, Mandarin, or Vietnamese)Experience working in a live gaming or broadcast environmentThis position is an excellent chance to join the quick-growing Evolution team. We Offer:Annual salary range: 55k-60k/yearPaid HolidaysMedical, Dental & Vision Insurance Plans (individual & family coverage)Life and AD&D InsuranceRRSP/TFSA Match ProgramEmployee Discount Program

📌 Team Manager (Online Casino Gaming Studio) (Burnaby)
🏢 Evolution-66d6c4a
📍 Burnaby

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: team manager (online casino gaming studio) (burnaby) / burnaby

Subscribe to this job alert:

Get the latest job offers by email for: team manager (online casino gaming studio) (burnaby) / burnaby