Job Description

A leading professional salon organization supporting some of the industrys most recognized salon brands is seeking an Inside Sales Representative to support salon customers throughout Western Canada by managing customer accounts, processing orders, resolving fulfillment issues, and partnering with the field sales team to drive business growth. This candidate will be working remotely PST/MST hours and sitting in either British Columbia or Alberta, Canada.

Responsibilities

• Process and manage customer orders using SAP and related systems.


• Track orders from submission through delivery and fulfillment.


• Resolve shipping, inventory, pricing, and account-related issues.


• Support salon customers with product, order, and account inquiries.


• Communicate promotions, discounts, and new product launches.


• Build strong relationships with salon owners, stylists, and business partners.


• Collaborate with sales, customer support, logistics, and warehouse teams.


• Conduct proactive outreach to support customer retention and growth.

Skills and Requirements

• 1+ year of inside sales, customer service, sales support, or account management experience.


• Experience with SAP, Oracle, Navision, Dynamics, Salesforce,
  
  
  
  or similar business systems.


• Strong customer relationship and communication skills.


• Experience processing and managing customer orders.


• Proficiency with Microsoft Office, including Excel and Outlook.


• Skilled salon, beauty, spa, personal care, or cosmetics industry experience.


• Experience supporting salon owners, stylists, or beauty distributors.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].