Improve operational workflows for CIRO’s AI and Automation Centre of Excellence in Toronto through process redesign, data analysis, and facilitation.
This Business Process Engineer works with business owners to understand current operations and prepare future-state processes. The full-time position supports intake, transformation decisions, requirements, and implementation inputs. It also helps establish performance baselines, track advantages, and assess outcomes after delivery.
Key Responsibilities: Identify workflow pain points, gaps, dependencies, and improvement opportunities
Work with owners to prepare teams for solution adoption
Analyze volumes, cycle times, exception rates, and operational indicators
Help select redesign, staff-built, COE, or technology solutions
Maintain process records, assumptions,



metrics, and governance documentation
Requirements: Minimum five years in process analysis, improvement, or project support
Experience with process redesign, automation, or technology-enabled change
Experience supporting structured experiments, prototypes, or transformation pilots
Comfort establishing baselines and tracking realized benefits
Strong organization, attention to detail, and multiple-priority management
Apply operational improvement, structured experimentation, and benefits tracking to practical AI and automation opportunities at CIRO.

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📌 Process Improvement Engineer AI Automation (Ontario)
🏢 Ciro-Ocr
📍 Ontario