The Regional Paramedic Program for Eastern Ontario (RPPEO) is looking for a Specialist 1, Quality to join our team.

We are looking for someone with strong experience in quality improvement and patient safety who can help turn data, evidence and operational experience into meaningful improvements in care. The role includes quality improvement initiatives, project planning and implementation, evaluation and reporting, and working collaboratively with health-care professionals, leaders and partners.

Experience in paramedicine or another health-care discipline will help bring important clinical and system context to the work. Just as important is the ability to analyze complex information, identify opportunities for improvement, manage projects and support change across a complex health-care workplace.

Full-time, regular position

Days, 8-hour shifts

Location: Home office in Ottawa or Kingston, ON

Salary: $97,301.10 to $118,378.65 annually

Job ID: 113313

Basic Requirements

Completion of three (3)-year community college program in paramedicine, or a degree in a related health-care discipline (e.g., nursing, occupational therapy, respiratory therapy, etc.)

Minimum four (4) years of experience working in a health-care environment

Current related experience pertinent to quality assurance and/or quality improvement (e.g., patient safety initiatives, process improvement, etc.)

Experience in project planning, implementation, evaluation and reporting

Demonstrated ability to manage competing priorities and adapt effectively to changing demands and unexpected situations

Identify potential for patient or institutional risk and provide recommendations for appropriate intervention

Provide accurate, relevant and timely information as required





Be an effective change agent and work collaboratively with a broad range of health-care professionals, leaders, educators and other partners

Develop and deliver presentations and abstract submissions, program proposals and written reports

Advanced proficiency with Microsoft 365 and other digital tools used for quality improvement, data analysis, reporting and information management

Demonstrated organizational, interpersonal, problem-solving and decision-making skills, with the ability to lead and facilitate groups, collaborate across diverse teams and work independently

Preferred Qualifications

Completion of four (4)-year undergraduate university degree in Paramedicine, Nursing, Health Sciences or related field

Master's degree in Science, Healthcare Quality, Health Administration, Business Administration, Paramedicine, Nursing or related field

Additional training in quality improvement, project management and/or patient safety (e.g., Lean Six Sigma, project management certification, patient safety certification, human factors in healthcare, etc.)

Demonstrated proficiency with data analysis, reporting and visualization tools, with the ability to analyze complex data, identify trends and translate findings into meaningful insights to support quality improvement and decision-making

Abstract submission, program proposal and report writing

Knowledge of current trends and legislation pertaining to the delivery of pre-hospital care and emergency health services

Knowledge of pre-hospital patient care standards and best practices

Evidence of progressively increasing leadership responsibilities, with strong facilitation and coaching skills

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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