Senior Manager: Behaviour and Population Management Intervention Services - Management Full Time Senior Manager Ottawa, ON, CA
Salary Range: $101,995.00 To $114,864.00 Annually
The Ottawa Humane Society (OHS) is seeking an experienced and strategic leader to grow and lead our Behaviour and Population Management function. This newly created role combines deep technical expertise in animal behaviour, animal welfare, and shelter population management with strong people leadership. The successful candidate will build and lead programs, teams, and strategies that support positive animal welfare outcomes while balancing the complex operational demands of a animal welfare organization.
This is a full-time, in-person position based in Ottawa, with an anticipated start date of January 2027 .
JOB PURPOSE The Senior Manager: Behaviour and Population Management leads the behaviour strategy and performance, foster programming, and animal population management from intake through outcome, ensuring evidence-informed behavioural care, effective use of foster and placement pathways, and timely, welfare-centered decisions.
DUTIES AND RESPONSIBILITIES Research, develop, implement, manage, monitor, and evaluate all aspects of OHS Intervention Services, Foster, and Animal Population programs and services
Determine short- and long-term tactics and strategies to achieve department and organizational strategic goals
Guide and support manager, supervisor, and coordinator leads in functional areas of responsibility
Assess, monitor and evaluate functional areas, including formally reporting on and providing statistical analysis of programs and trends
Lead cross department collaboration with other OHS programs and departments to ensure successful delivery of functional areas
Develop and maintain excellent relationships with OHS partners and stakeholders to achieve department goals
Be aware and make use of community resources




Maintain a comprehensive knowledge of best practices and trends in social, environmental and cultural issues relating to animal care and welfare and behavioural and educational programming
Develop, implement, evaluate and ensure adherence to standard operating procedures within assigned functional areas
Develop, manage, and ensure adherence to department program budgets
Provide advice and assistance to other managers, directors, CEO, and OHS Board and committees as required
Manage and coordinate department resources
Be thoroughly familiar with and ensure adherence to pertinent legislation, regulations, contracts, guidelines, OHS mission, policies, procedures, plans and collective agreement
Prepare and deliver written and verbal presentations including media appearances
Produce and maintain accurate reports, records, and files
Manage department administrative files and human resources documents and files
Participate in supervision, evaluation, training, and other meetings as required
Lead and manage department staff and volunteers including orientation, training, performance management, and daily supervision
Provide training, orientation and supervision for students and work placements as required
Hire, fire and discipline staff in consultation with Director: Operations and People and Culture
Be familiar with and ensure compliance with all health and safety policies and procedures
Participate in the identification and evaluation of OHS program goals and objectives




Participate in career development opportunities
Participate in public relations and promotional activities as required
May be required to assume some of the responsibilities of the Director: Operations
QUALIFICATIONS Post-secondary degree or diploma in animal behaviour, animal science, animal welfare, veterinary technology, zoology, psychology, or a related discipline
A recognized professional certification in animal behaviour, training, or a related field is preferred
Demonstrated technical expertise in applied animal behaviour, including behavioural assessment, behaviour modification, enrichment, welfare-centred decision-making, and the application of evidence-informed practices to improve animal outcomes.
A minimum of four years of progressively responsible experience in animal behaviour, preferably in a humane society, animal shelter, or other animal welfare setting, including experience managing complex behavioural cases and applying behavioural expertise to program development and animal placement decisions
Minimum of six years staff management experience
Full professional proficiency in spoken and written English is required
WORKING CONDITIONS/PHSYICAL REQUIREMENTS Employee may be required to work occasional evening, holiday and weekend shifts
Employee will be required to be available to respond to after-hours emergencies as needed
Employment is conditional upon the ability to provide services in a safe manner, including, but not limited to, lifts and transfers of large animals and interaction with potentially aggressive animals
Employment is conditional upon having and maintaining a valid driver's license
Employment is conditional upon maintaining confidentiality of OHS information
Employment is conditional upon the ability to work around all species of animals safely

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📌 Senior Manager: Behaviour and Population Management (Quebec City)
🏢 Ottawa Humane Society
📍 Quebec City