Guide complex SaaS customer use cases from Canada as a Mid-Senior Technical Program Manager with Guesty, using API literacy and AI tools.
Guesty seeks a Mid-Senior Technical Program Manager to serve as a technical partner for customers. You will navigate intricate Guesty Product challenges, support adoption, and collaborate strategically with Customer Success Management. The position connects technical consultation, training, workflow analysis, and product advocacy.
Key Responsibilities: Lead advanced consultations for complex customer use cases
Translate business requirements into scalable technical solutions
Deliver training that builds client proficiency
Identify AI tools and automated workflow opportunities
Represent customer needs in Product roadmap discussions
Requirements: At least four years of technical SaaS experience
Solid technical aptitude in complex SaaS environments
API literacy and demonstrated problem-solving ability
Robust communication and presentation skills
Proficiency with AI tools, agentic workflows, or LLM automation
Apply your SaaS expertise, API literacy, and AI automation knowledge to advance Guesty customer outcomes from Canada.

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📌 Senior SaaS Technical Program Manager (Manitoba)
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