Lead end-to-end organizational change for RBC IS strategic initiatives in Toronto, covering process, technology, people, and adoption.
As Manager, Change Management, you will define strategy, lead delivery, and oversee change plans across selected projects. Your work connects stakeholder analysis, impact assessments, training, communications, and target-state process design. You will help internal and external stakeholders adopt enhanced processes and controls.
Key Responsibilities: Develop organizational change management methodology, strategies, and plans
Lead stakeholder analysis, readiness assessments, and integration planning
Document current and target-state processes, controls, risks
Oversee communication, engagement, training,



and resistance management
Measure outcomes and assess change strategy effectiveness
Requirements: Three or more years of broad change management experience
University degree or equivalent
Two or more years of financial industry experience
Experience with ADKAR, Kotter, or equivalent methodologies
Excellent interpersonal and trusted relationship-building skills
Apply change strategy, stakeholder engagement, and process expertise as RBC IS advances adoption across strategic initiatives.

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📌 Change Management Strategy Manager (Ontario)
🏢 RBC
📍 Ontario