HubSpot, virtual onboarding, and customer advocacy shape this Minga Customer Success Manager role, offered remotely on the east coast or hybrid in Kelowna, BC. Help schools realize product value.
You will build lasting customer relationships while supporting implementation, training, product feedback, and account retention. Minga seeks primarily a senior-level CSM, with intermediate candidates considered when they bring relevant experience and potential. This role partners across sales, product, marketing, and support to coordinate customer priorities.
Key Responsibilities: Build and maintain solid customer relationships
Provide one-to-one virtual onboarding and ongoing support
Collect feedback and influence product improvements




Report customer insights and usage trends internally
Coordinate cross-functional teams around customer priorities
Requirements: Three or more years of relevant customer success experience
Experience with one-to-one virtual onboarding and support
Experience using a CRM, including HubSpot
Strong problem-solving and multitasking abilities
Attention to detail and a proactive improvement mindset
Use HubSpot, virtual support, and customer advocacy skills to strengthen Minga’s customer experience and product feedback process.

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📌 Customer Success Manager HubSpot (Ontario)
🏢 Minga
📍 Ontario