RTM Home Customer Experience Manager (Alberta)

RTM Home Customer Experience Manager (Alberta)

09 Nov
|
DMC Recruitment Group
|
Alberta

09 Nov

DMC Recruitment Group

Alberta

Support RTM home customers through delivery, inspections, and warranty completion from an Edmonton hybrid base. Guide contractors and field services across Alberta and Saskatchewan.
This newly created manager position serves an established manufacturer of prefabricated and Ready-to-Move homes. You will oversee customer experience throughout site preparation, foundations, delivery, inspections, deficiencies, and warranty work. Success requires residential construction knowledge, strong communication, and practical contractor coordination.
Key Responsibilities: Manage customer relationships throughout home construction and delivery
Coordinate site readiness, foundations, and construction activities
Inspect projects against quality and scheduling expectations




Oversee post-delivery deficiencies and warranty completion
Improve customer experience and field services processes
Requirements: Residential construction or homebuilding experience
Knowledge of site preparation and foundation requirements
Contractor, subcontractor, and trades coordination experience
Robust customer relationship and problem-solving skills
Independent project management ability and willingness to travel
Bring customer-focused construction leadership to RTM home delivery, contractor coordination, inspections, process improvement, and warranty service.

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📌 RTM Home Customer Experience Manager (Alberta)
🏢 DMC Recruitment Group
📍 Alberta

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