Lead rare disease commercial data reliability from Mississauga, supporting Alexion’s US Commercial operations, reporting, and advanced analytics.
As Associate Director, you will manage data across specialty pharmacy and distribution, patient services, claims, customer and product master data, and engagement performance. You will prioritize launches, integrations, incidents, and production support while guiding internal teams, vendors, and technology partners. In-person work averages at least three office days weekly, with individual flexibility.
Key Responsibilities: Sequence launches, enhancements, recent sources, and production support
Assess vendor data, contracts, specifications, and downstream readiness
Drive incident response, root cause analysis, and recovery communication
Partner on HCP, HCO, product identities, affiliations,



and hierarchies
Hold vendors accountable for quality, schedules, and issue resolution
Requirements: Bachelor’s degree or equivalent relevant experience
Eight or more years in pharmaceutical or healthcare commercial data
Strong specialty pharmacy, patient services, claims, CRM, and performance knowledge
Experience managing portfolios, testing, cutovers, and operational handover
Experience coaching teams and managing external delivery partners
Use commercial data operations, rare disease knowledge, SQL, and partner leadership to improve reliable Alexion data delivery.

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📌 Rare Disease Data Operations Leader (Ontario)
🏢 Alexion Pharma Spain
📍 Ontario