Support TD’s frontline branch experience in Mascouche by processing financial transactions and guiding customers toward suitable banking solutions.
As a Customer Experience Associate, you will work within TD Canada Trust’s Personal and Commercial Banking business. Your responsibilities include following operating procedures, industry regulations, and TD’s Code of Conduct and Ethics. You will also promote business objectives, maintain accurate processes, communicate routine activity status, and help improve operational excellence.
Key Responsibilities: Follow procedures, regulations, and TD ethical standards
Process customer financial transactions within branch operations
Achieve assigned goals and business objectives




Keep coworkers updated on routine activity status
Recommend improvements supporting operational excellence
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Knowledge of Microsoft Office and internet tools
Ability to exercise initiative and manage changing priorities
Established customer experience and communication skills
Bring transaction accuracy, regulatory awareness, and customer guidance skills to TD’s branch team serving Mascouche banking customers.

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📌 TD Branch Financial Services Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City