Help CIBC clients navigate everyday banking with digital literacy, transaction support, and financial services knowledge. Work onsite full time at 1550 Upper James St.
As a Client Engagement Associate, you will guide clients through digital banking options while supporting their account and product needs. You will introduce mobile banking applications, answer questions, complete basic product sales, and identify opportunities for specialist referrals. The position supports client relationships within Personal and Business Banking.
Key Responsibilities: Guide clients through mobile banking applications
Support everyday account and product management
Complete sales of basic banking products
Answer questions and assist with transactions




Identify solutions supporting clients’ financial goals
Requirements: Digital literacy and comfort with evolving technologies
Knowledge of financial services products
Client-focused and goal-oriented approach
Strong listening, communication, and problem-solving abilities
Availability for evenings, weekends, and travel between centres
Apply digital banking knowledge, transaction services, and relationship skills while supporting CIBC clients at the Hamilton Banking Centre.

#J-18808-Ljbffr

📌 Digital Banking Client Associate CIBC (Ontario)
🏢 CIBC
📍 Ontario