Build lasting customer relationships at TD Canada Trust through accurate transactions, clear advice, and responsive banking service in Thornbury.
This Customer Experience Associate supports Personal and Commercial Banking customers at the TD Canada Trust frontline. Determine needs, explain banking processes, and recommend solutions while protecting confidential information. The work calls for customer experience skills, robust organization, and effective verbal and written communication.
Key Responsibilities: Connect personally with customers about banking solutions
Provide clear advice on banking processes and services
Respond to and resolve customer concerns
Refer customers to appropriate internal Bank partners
Support team effectiveness and performance development
Requirements: High School diploma and/or one year relevant experience
Customer experience skills with diverse people
Initiative while handling several changing priorities
Accuracy and attention to detail
Effective verbal and written communication
Support TD customers with thoughtful advice, confidential service, and relationship-focused banking assistance from the Thornbury location.

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📌 Personal Banking Customer Service Associate (Ontario)
🏢 The Toronto-Dominion Bank (Canada)
📍 Ontario