Lead Front Desk operations at Manning Park Resort between Hope and Princeton, British Columbia, using guest service and problem-solving skills daily.
This experienced supervisor oversees Front Desk and Night Audit operations within the Accommodations team. The hands-on leadership role supports team members, resolves guest concerns, and maintains qualified service standards. Experience with reservations, communication tools, and people management supports daily resort operations.
Key Responsibilities: Supervise daily Front Desk and Night Audit operations
Monitor and record Front Desk productivity
Resolve escalated guest issues promptly and professionally
Coordinate and review daily team tasks
Train and support Front Desk team development
Requirements: Strong customer service and problem-solving skills
Excellent communication and people management abilities
Minimum two years of Front Desk experience preferred
Minimum one year of supervisory experience preferred
Proficiency with email and reservation systems
Bring Front Desk leadership, guest service, and operational coordination skills to Manning Park Resort’s Accommodations team.

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📌 Front Desk Operations Supervisor (British Columbia)
🏢 Manning Park Resort
📍 British Columbia