Lead premium fitness operations at Sweat and Tonic in Toronto, using leadership and guest service skills across every shift. Manage FOH, BOH, and Tonic Bar standards daily.
As Shift Manager, you will guide teams, oversee facility operations, and protect the Sweat and Tonic guest experience. The position combines staff development, operational oversight, problem-solving, and service excellence. You will serve as the primary on-site decision-maker while managing priorities independently under pressure.
Key Responsibilities: Open and close the facility as designated keyholder
Oversee FOH, BOH, and Tonic Bar operations
Plan shifts and delegate operational duties
Resolve guest interactions and recovery situations
Submit detailed shift reports to management
Requirements: One to two years supervisory experience
Exceptional leadership and team management skills
Solid independent problem-solving abilities under pressure
Excellent verbal and written communication skills
Point-of-sale, scheduling, and basic A/V proficiency
Bring supervisory leadership, operational judgment, and premium guest service to Sweat and Tonic’s Toronto fitness facilities.

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📌 Fitness Studio Operations Manager (Ontario)
🏢 Sweat and Tonic
📍 Ontario