Lead front office and housekeeping operations at Valhalla Hotel & Conference Centre, using guest service and team supervision across rotational shifts.
This Dual Front Office & Housekeeping Supervisor supports both departments within Silver Hotel Group. The position oversees guest operations, room cleanliness, training, scheduling, and service standards. It supports daily coordination with Front Office and Housekeeping managers while maintaining hotel policies, safety, and operational quality.
Key Responsibilities: Coordinate front office and housekeeping operations when managers are absent
Supervise guest registration, checkout, payments, and problem resolution
Train, coach, schedule, and evaluate department team members
Inspect guestrooms, public areas, and housekeeping duties
Maintain cleanliness programs,



budgets, security, and safety procedures
Requirements: Previous supervisory experience in customer-facing hospitality is preferred
Housekeeping supervisory experience in a hotel or related industry
Tourism or Hospitality post-secondary education is an asset
Excellent communication, organizational, analytical, and problem-solving skills
Availability for days, evenings, overnights, weekends, and holidays
Bring hospitality supervision, operational judgment, and housekeeping expertise to Valhalla Hotel & Conference Centre in Thunder Bay.

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📌 Dual Front Office Housekeeping Supervisor (Ontario)
🏢 Algoma Family Services
📍 Ontario