At The NOW Massage, this Front Desk Associate role combines guest service, massage appointment scheduling, and membership sales. Flexible availability is required.
As an Experience Guide, you will help deliver seamless daily boutique operations and serve as a knowledgeable resource for The NOW services. The work includes greeting guests, handling payments, customizing massages, resolving issues, and educating visitors about enhancements, memberships, gift cards, and retail. Strong listening, empathy, and communication support every interaction.
Key Responsibilities: Provide high-level service to guests and team members
Educate guests about services, memberships, and retail
Customize guests' massages and handle service payments




Resolve guest issues with care and professionalism
Collaborate with leadership on best practices and innovation
Requirements: Friendly, outgoing personality and enthusiasm
Strong active listening and empathy skills
Ability to work efficiently and accurately
Sales and service-related experience preferred
Adaptable availability for evenings, weekends, and holidays
Use thoughtful communication, sales knowledge, and service expertise to support guests at The NOW Massage boutique.

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📌 Front Desk Sales Associate Massage Boutique (Newfoundland and Labrador)
🏢 The NOW Pasadena
📍 Newfoundland and Labrador