Drive exceptional customer service at Mejuri as a Retail Floor Lead, using team coaching and robust interpersonal skills on the sales floor.
The Floor Lead supports store leadership by upholding Mejuri’s Steps of Selling and fostering team development. This role drives customer experience, team engagement, and daily operational execution. It also supports services, inventory, fulfillment, merchandising, and people practices.
Key Responsibilities: Communicate, train, and uphold Mejuri’s Steps of Selling
Drive team performance, engagement, and KPI achievement
Promote piercing, engraving, and other customer services
Support inventory counts, fulfillment, organization, and shrink mitigation
Coach teams on visual merchandising and operational updates
Requirements: Experience in a high volume retail environment
Adaptability and creative, quick decision making
Excellent organizational and analytical skills
Ability to stand eight hours and lift up to 50 pounds
Availability for evenings, weekends, and holidays
Bring customer leadership, team development, and retail operations expertise to Mejuri’s exceptional in-store customer experiences.

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📌 Mejuri Retail Floor Lead (British Columbia)
🏢 Mejuri
📍 British Columbia