Turn order details into seamless customer support as an Order Management Customer Care Associate serving a growing furniture and design business.
The Customer Care department provides responsive service from start to finish. Reporting to the Customer Care Supervisor, this position manages wholesale orders, returns, scheduling, verification, issue resolution, and data management. It also coordinates customer updates with Sales and other internal departments.
Key Responsibilities: Enter accurate orders, returns, and customer data
Maintain customer records within the ERP system
Schedule orders around manufacturing capacity
Resolve issues and communicate order status
Provide backup for customer service staff
Requirements: One-plus year customer service or order management experience
High-volume environment experience
Intermediate or advanced Microsoft Office skills
Ability to navigate the web and type 50-plus words per minute
Professional English and solid telephone etiquette
Bring accurate data management, order coordination, and issue resolution skills to the furniture and design company’s customer care team.

#J-18808-Ljbffr

📌 Order Management Customer Care Specialist (British Columbia)
🏢 Moe's Home Collection
📍 British Columbia