Use bilingual communication to guide insurance customers from belairdirect’s hybrid offices in Montreal or Sherbrooke. Handle inbound calls with empathy and precision.
As an Associate in Sales and Customer Service, you will become a trusted advisor for Canadians protecting their homes and vehicles. The three-month training program prepares you for insurance conversations, customer needs analysis, product recommendations, and licensing requirements. Intact provides mentorship and training.
Key Responsibilities: Provide customers with suitable home and auto insurance options
Guide customers through insurance products and informed choices
Respond to questions while advising throughout the process
Promote products and services based on customer needs




Contribute to new initiative development and implementation
Requirements: One year of experience in a comparable position
French required for French- and English-speaking customers
Customer-driven approach with robust listening abilities
Ability to multitask and remain calm under pressure
Availability for evenings, Saturdays, and occasional holidays
Apply your listening, advising, and bilingual service strengths as a belairdirect insurance associate supporting inbound customer calls.

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📌 Bilingual Insurance Advisor Call Centre (Quebec City)
🏢 belairdirect
📍 Quebec City