Apply complex benefits adjudication expertise at OXARO, using data-driven assessments, policy interpretation, and bilingual communication in Ottawa-Gatineau.
OXARO seeks a Senior Case Manager with substantial experience determining eligibility for complex benefits or services. You will interpret policies, apply sound judgment, and manage complete claims lifecycles. The work combines applicant service, document management, case administration, and clear recommendation reporting for program decisions.
Key Responsibilities: Interpret policies throughout the adjudication process
Apply consistent, fair, data-driven eligibility assessments
Collect and validate records for case decisions
Draft final recommendation reports




Provide program information and case status updates
Requirements: Ten or more years adjudicating complex perks or services claims
University degree, related certification, or formal adjudication training
Experience with data processing and document management
Strong interpersonal and applicant communication skills
Bilingual English and French with required security clearance eligibility
Support accurate public-sector decisions through benefits adjudication, policy interpretation, data processing, and bilingual applicant service.

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📌 Senior Benefits Adjudication Specialist (Quebec City)
🏢 OXARO
📍 Quebec City