Serve Meridian Members in Orillia through exceptional service, consultative communication, and accurate transaction processing at the branch.
As a Member Experience Representative, you will support advice-based banking and Member financial wellbeing. You will identify needs, promote relevant products and services, and provide qualified referrals. The role also involves partnering with Wealth, Small Business, and Mobile Mortgage Specialists while supporting branch strategies and community activities.
Key Responsibilities: Serve Members with patience, empathy, and excellence
Identify needs and promote relevant products and services
Process transactions accurately and promptly
Resolve Member concerns and prevent future escalation
Support branch strategies and community engagement activities
Requirements: Previous front-line sales or service-industry experience
High School diploma or relevant working experience
Robust computer systems knowledge
Strong communication, negotiation, and interpersonal skills
Flexibility to work evenings and weekends
Bring Member-focused service, problem-solving, and relationship-building skills to Meridian’s Orillia branch as a Member Experience Representative.

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📌 Member Experience Representative Orillia (Ontario)
🏢 Meridian
📍 Ontario