Use Workday and HR service expertise as an Employee Services Representative supporting employees through high-volume, multi-channel inquiries. Deliver accurate support professionally in a contact centre environment.
This regular, full-time, non-union position suits an aspiring HR skilled with at least three years of customer service or related HR operations experience. You will address payroll, benefits, pension, time, leave, onboarding, offboarding, and policy questions. The work supports employees and leaders through case management and digital HR tools.
Key Responsibilities: Answer HR inquiries through phone, chat, case, and email channels
Research and resolve standard issues using HR systems
Guide users through Workday, Mya, and self-service transactions




Document investigations and interactions accurately in Neocase
Protect confidential information while coordinating specialized HR support
Requirements: Three years of customer service or related HR operations experience
Experience with Workday or comparable HRIS platforms
Experience with Neocase or similar case management systems
Strong communication, judgment, problem-solving, and decision-making skills
Availability for shifts between 6am and 5pm Mountain time
Apply your Workday, case management, and customer service strengths to resolve employee HR inquiries accurately and professionally.

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📌 Employee Services Representative Workday (Manitoba)
🏢 Enbridge
📍 Manitoba