Investigate financial fraud for Tangerine by reviewing Mastercard acquisitions, customer activity, and referrals in a customer-focused Toronto position.
As a Banking Fraud Investigator, you will examine potential fraud across Tangerine products and determine whether applications, accounts, or transactions require action. The position combines critical thinking, customer service, and careful documentation while supporting the Bank’s fraud strategy. You will collaborate across departments to address inquiries and complaints.
Key Responsibilities: Investigate Mastercard acquisitions for application validity and fraud risk
Review fraud referrals and mark confirmed applications accurately
Detect, prevent, and mitigate fraudulent activity




Collaborate on products at risk and take timely action
Resolve fraud-related inquiries and customer complaints internally
Requirements: High school diploma or equivalent
Customer service experience, preferably within financial services
Attention to detail and ability to recognize risk
Active listening and problem-resolution skills
Working knowledge of Microsoft Word and Microsoft Excel
Use sound judgment, detailed analysis, and customer service skills to investigate fraud and support Tangerine banking operations.

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📌 Banking Fraud Investigator Tangerine (Ontario)
🏢 Tangerine
📍 Ontario