Manage fan data and ticketing interactions for the Saskatchewan Roughriders as a Fan Services Representative in Regina. Work directly from Mosaic Stadium.
You will use Ticketmaster systems, ERPLY, Fanmaker, TextUs, and other internal platforms to support ticketing, purchases, engagement, and service requests. The role includes maintaining accurate records, using data insights to personalize interactions, and learning current systems through ongoing training. Customer service and ticket operations experience are preferred.
Key Responsibilities: Maintain accurate fan, ticketing, and service interaction records
Use data insights to anticipate fan needs
Operate Ticketmaster, ERPLY, Fanmaker, and TextUs systems
Facilitate ticket purchases, renewals,



and payment processing
Participate in training for systems and service practices
Requirements: Proficiency with ticketing software or CRM systems preferred
Archtics and Monday.com experience preferred, not required
Detail-oriented and organized work approach
Goal-oriented with target achievement experience
Availability for rotating in-season Saturday shifts
Use ticketing technology, accurate records, and proactive service to support fan retention for Saskatchewan Roughriders and Rider Nation.

#J-18808-Ljbffr

📌 Ticketing CRM Fan Services Representative (Saskatchewan)
🏢 Saskatchewan Roughrider Football Club
📍 Saskatchewan