If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you! Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection

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Status/Term: Auxiliary/Temporary assignment - Anticipated 70 hours bi-weekly until December 31, 2027
Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $42.92 to $44.19 hourly
Team: NTC1 - North Central 1
Location: Prince George (Hybrid - after passing a 6-month probation)

At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities,



racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

About the Role:
As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers. You will lead contract negotiations for funding and service levels, review and monitor contracts for service quality, develop and approve new resources, manage service requests, and ensure crisis response systems and resources are available.

Key responsibilities:

Consulting with Facilitators about support requests, service availability, and resource suitability

Conducting in office monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues

Working with the Facilitator in assisting individuals and their families who are experiencing a crisis

Recruiting and developing new service relationships

Developing service contracts or agreements and negotiating the costing details and quantities

Negotiating contract costing and advising on requirements for corrective action in contracted service delivery

Ensuring service collaboration and developing cost-sharing agreements

Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management

Reviewing financial reports to ensure delivery of services for approved funding supports

What you will bring:

Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline





Experience working in the social services sector in areas such as resource development or contract management

An equivalent combination of relevant education/experience may be considered

We are also looking for:

Strong written and oral communication skills, presentation skills, and interpersonal skills

Excellent analytical and problem-solving skills

Ability to resolve conflicts with a wide range of stakeholders and contribute to the resolution of urgent situations

Ability to manage finances, budgets or other resources

Ability to manage multiple priorities/projects and produce results within deadlines

Ability to develop and enhance service networks, including colleagues, service providers and community members

Ability to effectively represent CLBC in the community, exercising tact and diplomacy

Ability to work independently within a policy framework to seek continuous improvement in workplace practices to develop flexible and creative support options for individuals and their families

Additional Info:

Occasional travel within region

Possession of a Class 5 driver's license and a clean driver's abstract is required

Successful applicants are subject to a Criminal Record Check

An eligibility list for internal candidates may be established

Auxiliary employees receive vacation pay of 6% of their regular earnings, paid bi-weekly, plus $0.91 per working hour, up to $63.70 per bi-weekly pay period, in lieu of sick time and benefits. After 90 days of employment, you are entitled to up to five days of paid illness and injury leave per year. You will begin contributing to the Public Service Pension Plan once your pensionable earnings exceed half of the year's maximum, typically after about six months of full-time employment.

If your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.

This opportunity is open to applicants who are legally entitled to work in Canada.

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📌 Investment Advisor (British Columbia)
🏢 0000050599 RBC Dominion Securities
📍 British Columbia