Support non-emergency medical communications as a Transfer Administrator in Dartmouth, providing accurate call-taking and transfer coordination on-site. Shift work includes days, nights, weekends, and holidays.

Emergency Medical Care Inc. operates Medical Communications Centre services for Nova Scotia. This temporary, full-time term position serves as the first contact for incoming non-emergency calls. You will communicate with staff, facilities,



and agencies while coordinating patient transfer services.

Key Responsibilities:

• Receive and process requests for non-urgent transport
• Coordinate patient transfers using proper telecommunications techniques
• Maintain records and complete required documentation
• Provide hospital liaison and transfer administration support
• Deliver excellent customer service during non-emergency calls

Requirements:

• Minimum grade 12 education
• One-year business or medical terminology course, or equivalent experience
• Working knowledge of window-based computer applications
• Accurate typing speed of 25 words per minute
• Call centre or clinical setting experience is an asset

Apply transfer coordination, communication, record-keeping, and customer service skills within Dartmouth’s Medical Communications Centre.