Serve TD Canada Trust customers in Montréal-Nord as a Personal Banking Associate, using relationship-building and financial guidance skills.
This Personal Banking Associate role supports customers with daily advice, service transactions, digital education, and banking solutions. You will understand customer needs, guide them to appropriate contacts, and support frontline branch operations. The position requires customer experience skills, banking knowledge, and sound judgment with confidential matters.
Key Responsibilities: Engage customers in advice needs and service transactions
Resolve customer problems involving banking solutions
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions




Ensure documentation reflects business intentions and regulations
Requirements: High School diploma or one-plus years relevant experience
Complete Investment Funds Canada certification within 90 days
Use Microsoft Office, branch software, and internet tools
Understand banking solutions and processes for customer advice
Communicate courteously with customers and related teams
Apply relationship-building, customer service, digital education, and banking knowledge as a Personal Banking Associate at TD.

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📌 Personal Banking Associate Montréal-Nord (Quebec City)
🏢 TD
📍 Quebec City