Deliver exceptional patient service at Pearle Vision by combining careful communication, scheduling, and eye care support for every visitor.
As an Eyecare Advisor, you create value for patients while supporting retail and Doctor’s office experiences. You greet customers, answer calls, schedule visits, review prescriptions, and explain paperwork, tests, products, and services. Your work includes accurate records, payments, product guidance, and contact lens support.
Key Responsibilities: Greet customers promptly upon entering the location
Answer calls, direct messages, and schedule patient visits
Review prescriptions and patient information carefully
Operate POS systems and process customer payments accurately
Perform pre-examination testing and support the Optometrist
Requirements: High school graduate, GED, or equivalent experience
Solid communication and listening skills
Strong basic addition, subtraction, multiplication, and division skills
Sales skills and store merchandise knowledge
Customer service, retail, or optical experience preferred
Bring patient service, scheduling accuracy, product knowledge, and contact lens support to Pearle Vision’s eye care experience.

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📌 Pearle Vision Patient Service Advisor (Ontario)
🏢 EssilorLuxottica
📍 Ontario