09 Nov
|
Hilton Whistler Resort
|
British Columbia
09 Nov
Hilton Whistler Resort
British Columbia
Restaurant Permanent Full Time Food & Beverage Whistler, BC, CA
2 days ago Requisition ID: 3033
WHY WORK FOR HILTON WHISTLER RESORT & SPA At Hilton Whistler Resort & Spa we’re passionate about creating exceptional guest experiences. Not just through outstanding service, but by creating heartfelt experiences that guests will remember long after their stay. We believe that when our team members thrive, so does our hospitality. That’s why we foster a workplace where growth, inclusion and recognition are a part of everyday life. Join a team where your passion for hospitality and creating exceptional guest experiences is valued, your ideas are welcomed, and your career can thrive.
As a Food & Beverage Host, you will receive the following benefits:
Staff Accommodation
Gratuities in addition to your salary
Extended Health Benefit Plan
Retirement Savings Programs
Complimentary Meals
Complementary On-Site Staff Parking
50% Discount on Food at Cinnamon Bear Bar
Go Hilton Travel Discount Program
Educational Assistance Program - Take courses that will assist with your career development
PURPOSE The Food & Beverage Host/Hostess is responsible for warmly greeting guests as they arrive to dine at Cinnamon Bear. Serving as the first point of contact between guests and the Food & Beverage department, the Host/Hostess welcomes, seats, and assists guests promptly and courteously. They ensure that everything runs smoothly during service by maintaining order, supporting team members when needed,
and prioritizing guest satisfaction. The Food & Beverage Host/Hostess plays a vital role in contributing to the overall success of the Food & Beverage operations.
PRIMARY DUTIES Greet and seat guests in a friendly and welcoming manner
Keep an open dialogue with waiting guests and inform seated guests of daily specials or buffet
Use appropriate telephone greetings when taking reservations, room service orders and answering phones, check for group bookings, and communicate information in reservations book with servers
Prioritize how the day will unfold and how the room should flow
Serve as a source of knowledge for guests, answer any questions or fulfill guest requests
Perform all necessary opening duties for the shift
Help clear and/or reset tables if assistance is required
Maintain safe/clean work area
Follow company policies & procedures as outlined in the Team Member Handbook
Understand and work in accordance with health and safety standards
In our commitment to provide a selection process and work setting that is inclusive and barrier free, accommodation will be provided in accordance with the Canadian Human Rights Code. Any special accommodation needs required in order to allow you to participate in the hiring and employment process to your full potential can be arranged in advance by contacting the Hiring Manager to arrange reasonable and appropriate accommodation.
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📌 Food & Beverage Host (British Columbia)
🏢 Hilton Whistler Resort
📍 British Columbia