Handle high-volume customer interactions for CLEAResult in Regina, supporting Saskatchewan households through a hybrid customer service assignment.
As a Support Specialist II, you will communicate with income-qualified customers by phone and email. Provide empathetic, professional assistance to seniors, newcomers, Indigenous communities, and low-income households. Explain information clearly, manage multiple priorities, and help participants access energy efficiency programs.
Key Responsibilities: Manage inbound and outbound customer calls
Respond to emails and complete customer follow-ups
Assist customers with empathy and professionalism
Schedule appointments and coordinate internal communication
Manage multiple customer-focused priorities
Requirements: One to three years of customer service experience
High-volume phone-based interaction experience
Transparent verbal and written communication skills
Reliability, adaptability, and independent work ability
CRM or reporting tools familiarity is an asset
Apply your phone support, communication, and multitasking strengths while helping Saskatchewan customers access CLEAResult programs.

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📌 Call Centre Support Specialist (Ontario)
🏢 CLEAResult
📍 Ontario