Help residents navigate employment services using job-search knowledge, client communication, and organized administrative support in WorkLink’s Sooke and Langford offices.
As a Community Resource Centre Specialist, you will provide first-contact service for visitors and clients accessing WorkLink resources. Your work includes registration support, database applications, appointment scheduling, and assistance with resumes and job-search strategies. You will also identify suitable career development resources, maintain accurate records, and respond to service concerns with patience and professional judgment.
Key Responsibilities: Assist clients registering for WorkBC Employment Services
Use databases to process and update client applications
Provide basic job-search and resume-writing support
Share career, employment, education,



and training resources
Resolve client questions and service issues collaboratively
Requirements: At least one year in a customer-facing administrative office
Solid job-search and resume-writing best-practice knowledge
Experience supporting individuals facing barriers to success
Robust active listening, writing, judgment, and problem-solving abilities
Ability to manage competing priorities while maintaining service accuracy
Apply your employment-support knowledge, database skills, and empathetic communication to help WorkLink clients access practical career resources.

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📌 Employment Services Resource Specialist (British Columbia)
🏢 WorkLink Employment Society
📍 British Columbia