Keep RME’s equipment service department organized through warranty administration, accurate records, and customer communication. This role is based on process-driven, efficient service coordination.
As a Service Writer, you support daily service department operations by coordinating paperwork, records, customers, technicians, and warranty processes. Your work helps RME maintain smooth service operations for agriculture, construction, rental, and recreational markets. The position requires administrative experience, computer proficiency, and robust communication skills.
Key Responsibilities: Complete service department paperwork and record keeping efficiently
Administer warranty claims, parts returns, reconciliations, and appeals




Maintain accurate customer survey records
Support the Service Manager with daily operations
Follow Occupational Health and Safety Standards
Requirements: High school diploma
Excellent Microsoft Word, Excel, and software skills
Exceptional customer service and communication skills
Previous administrative experience
Equipment or warranty administration knowledge considered an asset
Bring organized administration, warranty knowledge, and customer service skills to RME’s Service Writer position supporting equipment operations.

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📌 Service Writer Warranty Administration (Alberta)
🏢 Rocky Mountain Equipment
📍 Alberta