Coordinate product support in Dartmouth with accurate work orders, invoicing, customer assistance, and Microsoft Word proficiency. This is a full-time, permanent position.
Toromont Cat seeks a Product Support Coordinator accountable for work orders from opening through execution. You will support the Service Department by monitoring WIP, processing invoices, coordinating schedules, and assisting customers. The role requires administration education, communication skills, prioritization, and independent problem solving.
Key Responsibilities: Monitor WIP with Supervisors and Dispatch
Verify service work orders and complete invoices
Maintain billing requirements in DBS and Exceptions lists
Obtain customer purchase order numbers
Support scheduling, projects, and department administration
Requirements: Vocational Studies or College Diploma in administration
Exceptional communication and interpersonal skills
Ability to prioritize multiple deadline-driven tasks
Self-motivated, versatile, and proactive approach
Proficiency with Microsoft Word
Bring accurate work order coordination, customer communication, and administrative skills to Toromont Cat’s Dartmouth Service Department.

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📌 Product Support Coordinator Dartmouth (Nova Scotia)
🏢 Tim's Financial
📍 Nova Scotia