Process financial transactions and recommend banking solutions as a Customer Experience Associate at TD Canada Trust’s Montréal branch. Apply accuracy and discretion.
At the branch, this Customer Experience Associate role supports existing and prospective TD customers through frontline service. You will process deposits, withdrawals, and bill payments under standardized procedures, industry regulations, and TD’s Code of Conduct and Ethics. You will also identify needs, promote solutions, resolve concerns, and support operational excellence. The position requires practical MS Office knowledge and effective communication.
Key Responsibilities: Follow procedures for deposits, withdrawals, and bill payments
Exercise discretion when handling confidential customer matters




Achieve assigned goals and business objectives
Escalate activities outside standard procedures appropriately
Support team effectiveness and operational improvements
Requirements: High School diploma and/or one-plus years relevant experience
Undergraduate degree or equivalent is an asset
Hands-on Word, Excel, Outlook, and internet knowledge
Initiative and accuracy with changing priorities
Effective calm, courteous verbal and written communication
Bring transaction accuracy, banking judgment, and customer communication skills to frontline service with TD Canada Trust in Montréal.

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📌 Branch Banking Transactions Associate Montréal (Quebec City)
🏢 TD
📍 Quebec City