Behavioral health provider support drives this Vancouver-based Medical Office Manager role at Total Life, serving a dedicated 65+ population. Build reliable administrative pathways for clinicians.
Working beneath the Provider Success Manager, you will serve as a primary contact for provider hurdles and office inquiries. The role combines credentialing, information management, customer support collaboration, and clinical documentation. Success requires empathy, organization, and professionalism with US-based clinicians.
Key Responsibilities: Guide providers through onboarding and credentialing administration
Remind clinicians about license expiries and paperwork
Manage information across Jotform, Slack, and EHR




Maintain clinical documentation and training materials
Work closely with the customer support team
Requirements: Two to four years of medical office administration
Certificate or Diploma in Medical Office Administration
Proficiency with Slack, Google Suite, and EHR
Familiarity with W9s, NPIs, CPT codes, and HIPAA
High empathy supporting behavioral health providers
Apply medical administration, behavioral health sensitivity, and systems coordination to support Total Life’s provider network in Vancouver.

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📌 Behavioral Health Provider Support Manager (British Columbia)
🏢 Total Life
📍 British Columbia