Customer Service / Administrative Associate, Vancouver Office (On-Site)

Part-Time (20 hours per week); CAD $25.00 - $28.00 per hour

Israel Bonds' Vancouver office is seeking one part time Customer Service / Administrative Associate to join the office.

Reporting to the City Director, the successful candidate will be responsible for identifying business opportunities, understanding the sales process of Israel Bonds products and client services, and providing high-level administrative support. This individual will serve as the initial point of contact for clients, ensuring exceptional customer service, while also supporting the City Director in day-to-day operations.

Roles And Responsibilities
Assist City Director as needed
Answer phones & emails and schedule in-office appointments with clients
Coordinate all mailing logistics, including deliveries and couriers
Perform other office administration duties as needed
Develop relationships with existing clients and new prospects
Assist in growing the volumes of sales, achieving and / or exceeding annual sales objectives
Ensure integrity and accuracy in recording client data and sales information




Maintain confidentiality of customer information
Adhere to all company policies and procedures

Core Competencies
Experience using CRM software (preferably Salesforce.com)
Proficient with Microsoft Office Suite (Outlook, Word, Excel)
Fluent English communication skills, both written and verbal
Demonstrates initiative and resourcefulness in addressing challenges
Ability to organize, multitask, prioritize, and work under pressure
Strong analytical skills with a proven ability to solve problems and drive results
Community experience as well as interest and/or experience in Israel and/or Jewish community affairs is an asset

We are committed to building an inclusive, diverse, and equitable workforce that reflects the communities we serve. We are proud to comply with all applicable provincial accessibility legislation and are committed to supporting applicants who require accommodations at any stage of the hiring process. Applicants must make their accommodation needs known upon requests for interviews.

#J-18808-Ljbffr

📌 Customer Service, Administrative Assistant (British Columbia)
🏢 Jewish Federation of British Columbia (JFBC)
📍 British Columbia