Lead patient experiences at Skin Vitality Medical Clinic using exceptional customer service and strong clinic operations skills. This is a full-time, in-person position.
The Senior Patient Experience Coordinator supports clinic leadership across Skin Vitality’s medical aesthetics clinics. You will oversee front desk operations, collaborate with physicians, nurses, and clinic teams, and help develop Patient Experience Coordinators. The position suits a proactive qualified ready for greater responsibility.
Key Responsibilities: Lead welcoming, professional patient service and clinic environments
Oversee scheduling, check-in, check-out, payments, and inquiries
Resolve scheduling challenges, concerns, and operational issues
Support onboarding, training, and ongoing team development




Coordinate processes with the Operations Team and clinic staff
Requirements: Natural leadership abilities and exceptional interpersonal skills
Strong organization, communication, and time management
Proactive, solutions-focused approach with accountability
Previous senior customer service or supervisory experience preferred
Availability for in-person shifts and required clinic travel
Bring leadership, patient service, and operational coordination skills to Skin Vitality’s growing medical aesthetics organization.

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📌 Senior Patient Experience Coordinator (Ontario)
🏢 Skin Vitality Medical Clinic
📍 Ontario