Handle deposits, withdrawals, and bill payments while creating positive customer experiences at TD Canada Trust’s Montréal branch.
This Customer Experience Associate role sits within Personal & Commercial Banking and focuses on accurate, compliant frontline service. You will follow standardized procedures, industry regulations, and TD’s Code of Conduct and Ethics. You will identify customer needs, respond to concerns, and help improve operational excellence.
Key Responsibilities: Follow procedures and regulations during financial transactions
Process deposits, withdrawals, and bill payments
Respond to customer concerns using standard procedures
Refer customers to appropriate team members or partners
Support team effectiveness and personal performance development
Requirements: High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Knowledge of Microsoft Office and internet tools
Detail-oriented approach across several tasks
Ability to communicate effectively verbally and in writing
Apply transaction accuracy, regulatory awareness, and customer service skills as a TD Customer Experience Associate in Montréal.

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📌 Banking Transactions Associate Montréal Quebec (Quebec City)
🏢 TD Bank Group
📍 Quebec City