Serve patrons at the Community Theatre through ticket sales, public inquiries, and daily box office administration. This casual position also attends various community events.
The Box Office Clerk supports KCT operations and assists the Patron Services Coordinator with daily responsibilities. Duties include answering email and telephone inquiries, processing orders through KCT Ticketing Software, and maintaining performance information. The position also supports special sales periods, daily ticket sales, attendance reporting, cash settlements, and payments.
Key Responsibilities: Answer patron inquiries by email and telephone
Process in-person and telephone orders
Assist special sales periods and daily ticket sales
Supervise closing and balancing of daily event sales
File cash settlement reports and payments
Requirements: High school graduation or equivalent
Customer service experience or related training
Cash handling experience
Bondable status
Availability for days, evenings, weekends, and holidays
Use ticketing software, customer service, and cash handling abilities to help KCT patrons access community performances.

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📌 Community Theatre Ticketing Clerk (British Columbia)
🏢 City of Kelowna
📍 British Columbia